CorrTec provides a variety of consulting services that compliment our software products for a comprehensive business solution to our clients. Based on our experience software in general only constitutes a portion of the overall solution, and consulting services form an integral part of a successful and value driven implementation.
Implementation Services
The implementation services from CorrTec assure an effective and timely implementation of our correspondent banking software. Our consultants can provide assistance to the bank's internal project team, or alternatively they can assume primary responsibility for any phase of the implementation from initial needs analysis to project management and global roll-out of the final solution.
Integration Services
Software integration is frequently one of the most overlooked aspects of new application software implementation. Specification, development and testing of interfaces often constitutes more than 50% of the effort to implement a new software application. Fortunately, our software applications incorporate many of the frequently used interface standards to aid in the integration such as SWIFT, ACH, CHIPS, and Fedwire. If customized interfaces are deemed necessary, our Integration Services team can rapidly provide database to database, on-line and batch interfaces to and from any target application.
Education & Training
Continuous training and process improvement are some of the key factors to derive a full benefit from any new software application. Initial training often only provides an overview of the new product utility, and in order to maximize the product benefits to the Bank continuous audits and retraining is highly recommended. This is especially the case with our products, as the product development team delivers annual product releases as part of the on-going maintenance to our customers.
Product Development Services
As a result of our highly advanced Object Oriented development approach, CorrTec has an impressive capability to rapidly develop additional product functionality or entirely new banking applications. Each one of our software products was developed in conjunction with a major international bank, and the core objects were designed to accommodate the demands of the transaction volumes, complexities and functional requirements of those premier clients. Accordingly, the Object Oriented development used by CorrTec is highly effective for even the most demanding processing environments in correspondent and international banking applications.
Support & Maintenance Services
The maintenance and support service for CorrTec offers various client services, including:
- Global Support Infrastructure and experience, with offices in New York, Bangkok and Karachi.
- Dedicated Customer Service Representative (CSR)
- Remote Diagnostics & Repair
- Electronic Delivery of Software
As part of the maintenance program, CorrTec also provides new versions of the software, free of charge. The versions include:
- SWIFT Regulatory Requirements
- National and Regional Legal and Regulatory Requirements
- Technological Enhancements (Compatibility with latest hardware and software releases)
- Competitive Product Enhancements Developed in Conjunction with Our User Group and Continuous market Research
